1. Q: How long will it take for my order to arrive? A: We typically process orders within 1-2 business days and shipping times vary depending on your location. Once your order ships, you'll receive a tracking number to monitor its progress. Some of our products are drop shipped and can take up to 7-10 days depending on your location. Feel free to reach out if you have specific delivery concerns!

  2. Q: Do you offer international shipping? A: Yes, we do offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. You can check if we ship to your country during the checkout process or reach out to our customer support team for assistance.

  3. Q: What is your return policy? A: We want you to love your purchase, so we offer a hassle-free return policy. If you're not completely satisfied with your order, you can return it within 14 days for a refund or exchange. Please visit our Returns page for more information on how to initiate a return.

  4. Q: Are your products cruelty-free and vegan? A: Yes, we are committed to offering cruelty-free and vegan beauty products whenever possible. Look for the "cruelty-free" and "vegan" labels on our product pages for assurance. We're proud to support ethical and sustainable beauty practices!

  5. Q: Can I track my order? A: Absolutely! Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package's journey right to your doorstep. If you have any trouble tracking your order, don't hesitate to reach out to us for assistance.

  6. Q: Do you offer gift wrapping or gift cards? A: No, we don't offer gift wrapping but gift card options are for that extra special touch! During the checkout process, you'll have the option to add a gift and include a personalized message with your order. Treat your loved ones to the gift of beauty!

  7. Q: How can I contact customer support? A: We're here to help! You can reach our friendly customer support team via email at reilandbeautyproducts@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 2 business days and are happy to assist you with any questions or concerns.

  8. Q: Are your products suitable for sensitive skin? A: Many of our products are formulated with sensitive skin in mind, but we always recommend doing a patch test before full use, especially if you have known sensitivities or allergies. If you have specific concerns, feel free to reach out to us, and we'll be happy to recommend products tailored to your needs.